My dad's cousin (well, his cousin's wife) works for a fuel company a couple of towns away. In their statement this month, there's a notice that they're looking for support staff on a part time basis with flexible hours. I just sent Kathy my resume and phone number, hoping that she gives me a call soon.
My resume just because I feel like sharing:
Objectives: To secure a position as a Credit Support Staff Person, using skills gained in the past 15 years to further the goals of ******** & Fuel Company.
Attended ** ******* State University, **********, CT to obtain BA Degree in Communications Public Relations.
Highlights of Qualifications:
Able to work well in team oriented environment as well as individually.
Interact proficiently with cross-functional experts to resolve complex crises situations.
Extensive customer service, clerical and telephone skills.
Excellent communication, organizational and personal skills.
Implementing and completing projects.
Adept at handling multiple assignments and responsibilities.
Proficient in Microsoft Word, Word Perfect, E-Mail, facsimile, copier equipment and Internet tools.
Adept at data and information processing and entry.
Proficient at internet searches, learning and applying internet applications.
***** Inc. 02/2001 - 11/2002
Verizon Temporary Disability Team
Unit Assistant. Responsible for assisting 2 teams of 30 Nurse Case Managers, Team Leaders, and Department Manager in daily tasks that included filing paperwork; logging detailed medical notes and forms, communications and documents from doctors, nurses, physical therapists, Labor and Union Officials, clients, lawyers, and nurse case managers. Responsible for creating and sending forms and letters per Nurse Case Manager’s request and direction. Printing, copying and forwarding necessary documents for mailing to requesting individuals.
Claims correction specialist. Responsible for examining electronically filed claims for errors. Responsible for correcting errors and reprocessing claims. Research claims and policies of clients to determine when claims should be accepted and adjucated or denied depending on the information and errors presented. Act as a claim director for claims that need further attention from a different departments of expertise. Process numerous claims on a daily basis meeting and exceeding department goals of accomplishment.
**************** 2/2000 - 11/2000
Service Specialist. Responsibilities include answering telephone in high-volume contact center. Speak with clients, brokers, Powers of Attorneys, and broker’s assistants to give information on existing and new products, update customer policies to reflect changes in address, program changes, fund exchanges; send requested documents and paperwork via e-mail, postal service, FAX machine, and PC FAX. Received Most Improved Award.
San Francisco Music Box and Gift Co. 5/1998 - 2/2000
Assistant Manager. Responsible for all aspects of store operations in absence of Store Manager, including hiring and staffing. Supervising eight to ten employees. Supervising general store operations. Customer service including cash handling. Delegating and implementing tasks. Visual merchandising. Key holder, data entry, supply orders, payroll and filing. Interact with sister stores across the country as well as officials in corporate offices. Update client member accounts as needed.
Fashion Bug 6/1995 - 5/1998
Second Assistant Manager. Responsible for all store operations in absence of Store Manager, including hiring and staffing. Supervising eight to ten employees. Supervising general store operations. Customer service including cash handling. Delegating and implementing tasks. Visual merchandising. Key holder, data entry and filing. Interact with sister stores
across the country as well as officials in corporate offices. Update and obtain information on client charge accounts as needed. Recruit charge applications.
Head Cashier. Assisting customers to make purchases, recruiting charge applications, assisting management in store operations and filing.
Associate. All aspects of Customer Service including aiding customers in making purchases, recruiting charge applications and assisting management in store operations.
Community Drug Store 10/1990 - 4/1995
Associate/Pharmacy Technician. All aspects of Customer Service including assisting customers in sales decisions, cash handling, aiding general manager with filing, making and distributing purchase and supply orders. Implementing visual merchandising. Assisting as a pharmacy technician, answering telephones, filling prescriptions.